AUTOMATED INVESTIGATION AND RESPONSE HANDLING FOR EMVS ALERTS
Kvinta EMVO Alert Management helps Marketing Authorization Holders (MAHs) reduce the effort required to investigate and respond to EMVS alerts.
The solution integrates the EMVO Alert Management System (AMS Hub) as well as your serialization repository, automatically analyzes alerts, identifies likely causes, and prepares or submits responses based on configurable business rules.
Pain Points
- EMVS alerts require time-consuming manual investigations.
- Teams must gather and verify data across multiple systems before responding.
- Repetitive alert patterns create unnecessary operational workload.
- Response processes are difficult to standardize and scale.
- Manual handling increases response times and the risk of inconsistencies.
- Alert management consumes resources that could be focused on higher-value activities.
How It Works
- Kvinta retrieves new alerts from the EMVO AMS Hub.
- The solution analyzes each alert using data from the connected serialization repository, including pack statusand additionally linked context data.
- Automated checks and pattern analysis determine the most plausible response to the alert.
- Based on configured rules, Kvinta either:
— prepares a response for user review and approval, or
— automatically submits a response to the AMS Hub. - Users can review investigation results, modify proposed responses, and handle exceptions that require manual attention.
- All alert activities are managed through a centralized user interface, ensuring a consistent and efficient process.
Perfect fit for
Kvinta EMVO Alert Management is designed for:
Marketing Authorization Holders (MAHs) participating in EMVS
Organizations handling significant volumes of EMVS alerts
Companies looking to reduce manual investigations and response management
SAP ATTP customers seeking tighter integration with EMVO AMS
Key benefits
Trust and Credibility
REGULATORY COMPLIANCE:live with 25 clients in 6 countries |
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RELIABILITY
To implement the labeling project, we chose the 3KEYS team and the cloud solution KVINTA. |
As an effective and modern solution, GAC Group chooses Kvinta for warehouse operations in the Middle East. |
Our already long-term partnership with 3KEYS enables us to have smooth supply chain operations under a complex regulatory Track & Trace framework, such as EUTPD, new UK regulations, and others. |
PARTNERSHIPS


