Partner and Vendor Onboarding in Serialization and Traceability — Best Practices with Kvinta SaaS

Serialization and Track & Trace compliance depends on effective collaboration across the supply chain. Manufacturers must connect CMOs, CDMOs, suppliers, distributors, and 3PLs (third-party logistics providers) into a single reporting network. Among these, 3PLs are especially critical, since they often handle data flows for a long list of manufacturers. Smooth onboarding is therefore essential to keep operations compliant and efficient.

Why onboarding is challenging:

• Different systems in use: Partners may operate SAP ATTP, TraceLink, Antares, Inexto, or local solutions.

• Varied levels of maturity: Large CMOs and 3PLs are often experienced, while smaller vendors may lack dedicated serialization expertise.

• Misaligned priorities: Compliance is essential for manufacturers but not always a top priority for packaging or logistics providers.

• Complex partner networks: 3PLs must often connect with dozens of suppliers at once, multiplying the integration effort.

Best practices for effective onboarding

1. Adapt the approach by partner type – treat large, experienced partners differently than smaller vendors that need more support.

2. Use standardized processes – clear onboarding steps, documentation, and testing scenarios reduce delays.

3. Test early with key partners – especially with 3PLs, where a single delay can impact many suppliers downstream.

4. Ensure visibility across the network – manufacturers need to track onboarding progress and data exchange readiness to avoid last-minute surprises.

5. Offer managed onboarding support – outsourcing parts of the onboarding process to experts ensures consistency and reduces the burden on internal teams.

Kvinta SaaS is designed to make this process easier. With its integration-first architecture, clear onboarding workflows, and option for managed partner support, Kvinta helps manufacturers and 3PLs bring new partners into the network faster and with fewer risks.